We are delivering emergency 3-day food parcels every week on Tuesday and Thursday.
This service is solely targeted at anyone that is struggling financially during the Coronavirus crisis.
Please Click / tap on the the below Jump links to skip to the area you need
Using the HOPE2Home service
Please check our Covid-19 Self isolate page if you are self isolating but have funds and need assistance with shopping / prescription collection
If you do wish to request an emergency 3 day food parcel
Requests can be made in the following timeslots
Tuesday deliveries
Request: Monday 10 am – Tuesday 3 pm
Deliveries are made Tuesdays between 6 pm – 8:30 pm
Thursday deliveries
Request: Tuesday 3 pm – Thursday 3 pm
Deliveries are made Thursdays between 6 pm – 8:30 pm
In order to keep the service sustainable, efficient, and not waste our volunteers’ time; please be aware of the below policies.
Emergency food parcel only: Please only request if you have zero funds for food . We have limited supplies and limited volunteers.
No future delivery requests: Any requests received after 3 pm on Thursday cannot be carried over to the next week, these requests will be directed to Saturday and Sunday Outreach HOPE2Street
No re-deliver: If you are not in, we will not re-deliver. If you have made other arrangements, please cancel the parcel. Our volunteers are donating their valuable time, which we do not want to waste.
Food Parcel Limit: This should be an emergency food parcel only and not something that is relied upon as a regular supply of food. We have a limit of 1 parcel per week. 6 weeks is the maximum that we would offer repeat parcels; for example, if someone is waiting for Universal Credit.
For maximum efficiency please provide the below details with your request
– Full Name
– How many Adults & Children the parcel is for
– Full Address including postcode
– Contact telephone number
Please click/tap here to post a message on the Burton Hope Facebook page
If you do not have internet access please text or call with the above details to the following mobile number 07831 637678
Please be aware that the food parcel messages are monitored Monday to Thursday 10 am-6 pm, do not expect a response outside of these hours.
HOPE2Home Service Details
To ensure no-one suffers in silence we proactively reach out to the community to identify those in need through housing associations, schools, councils, and many support organisations.
Working closely with the weekend HOPE2Street team, HOPE2Home extends the support offered by Burton HOPE to cover poverty support during the week.
The HOPE2Home service is operated by 3 small sub-teams that work closely to provide an efficient coordinated service.
Messaging team
The HOPE2Home messaging team monitors the Facebook messenger messages for inbound parcel requests on Tuesday and Thursdays, checking the validity of the requests.
Cross checks are also carried out with the weekend HOPE2Street team. Once all the required details are collected the details are entered into our GDPR compliant cloud-based service ticket system. This tracks the status of all requests.
Parcel making team
The HOPE2Home parcel making team is trained to make up food parcels safely in our 5* hygiene rated food storage facilities. Working in pairs, the team makes up single, double, and family parcels. This is normally a once per week task so we have enough parcels made for the week ahead.
Parcels contain a minimum of 2 meals per day for 1-4 adults (single-family) over 3 days. The meals are a balance of vegetables, protein, and carbs
Parcel delivery team
The parcel delivery teamwork in pairs. Each Tuesday and Thursday after the 3 pm cut off, tickets are assigned to the delivery teams.
Delivery teams wear supplied Hi-Viz, ID Lanyards, PPE and use alcohol hand gel after loading and between each delivery to reduce the chance of viral/bacterial cross-infection.
All delivery details are tracked in the system, the teams check in once all deliveries are made and tickets are updated.
HOPE2Home Resourcing
Running Hope2Home is 100% staffed by unpaid volunteers
In order to keep the food bank stocked so the service can be maintained it is resourced via a number of different sources outlined below
Please see our Donate Page if you would like to get involved
Monetary and food donations from the Public and Businesses
We are very lucky to receive donations from both the general public and local business. we post regular updates on our Facebook page listing out donations made
Regular food donations from local businesses
Morrisons Burton on Trent Branch
Morrisons Burton on Trent store have been generously donating food direct from store and also collecting generous donations from its customers
to the 3 main food bank providers in Burton on Trent Burton HOPE, YMCA and the Salvation Army
Birds bakery
A number of the local Birds Bakery kindly donate their end of day goods to Burton HOPE
these are collected by our volunteers and distributed to our HOPE2Home and HOPE2Street
service users
Marks & Spencer Burton on Trent Branch
Marks & Spencer Burton on Trent Branch kindly donate their end of day goods to Burton HOPE, these are collected by our volunteers and distributed to our HOPE2Home and HOPE2Street service users
Morrisons Burton on Trent Branch
Morrisons Burton on Trent store have been generously donating food direct from store and also collecting generous donations from its customers to the 3 main food bank providers in Burton on Trent Burton HOPE, YMCA and the Salvation Army
Birds bakery
A number of the local Birds Bakery kindly donate their end of day goods to Burton HOPE these are collected by our volunteers and distributed to our HOPE2Home and HOPE2Street service users
Marks & Spencer Burton on Trent Branch
Marks & Spencer Burton on Trent Branch kindly donate their end of day goods to Burton HOPE, these are collected by our volunteers and distributed to our HOPE2Home and HOPE2Street service users
Community Grants
The Community Foundation for Staffordshire
The Community Foundation for Staffordshire is an independent charity dedicated to strengthening local communities across Staffordshire and Shropshire.
We applied for a grant to assist with replenishing our foodbank
The Community Foundation for Staffordshire
The Community Foundation for Staffordshire is an independent charity dedicated to strengthening local communities across Staffordshire and Shropshire. We applied for a grant to assist with replenishing our foodbank
